Return Policy
All items must be returned within 30 days of purchase. There will be a 15% restocking charge and the dealer will be responsible for the freight charges. Before returning, a Return Goods Authorization is required. Any item returned without a RGA will receive a restocking charge of 25% plus applicable shipping costs. All items being returned must be unused and in its original packaging.
Warranty Policy
Sun & Snow does not warranty any item sold by us. All manufacturers supply their own warranties and guarantees. Manufacturers do not cover any labor, install, or down time charges. All items subject to a credit will be issued once received from the manufacturer.
Backorders
All dealers must manager their own backorders. Once product arrives, all backorders will then shipped pre-paid. Back orders not cancelled and returned are subject to a 15% restocking charge plus applicable shipping charges.